Itron and Publiacqua partner to modernize Tuscany's water network with smart meter technology

Itron, a leader in innovative solutions for utilities and cities to efficiently manage energy and water, has announced it is  working with Publiacqua , the water provider serving 1.3 million residents across Tuscany, Italy, to enhance its water distribution network. As part of this initiative, Publiacqua will replace its mechanical meters with Itron’s Intelis® wSource water meters, aiming to  reduce non-revenue water  and improve  customer service . This advanced metrology technology will support the utility in minimizing water losses and strengthening customer engagement, aligning with growing sustainability efforts.

Each Itron Intelis wSource water meter is equipped with cutting-edge leak detection capabilities, ensuring accurate and reliable data collection. Through the adoption of these smart meters, Publiacqua will benefit from several key enhancements:

• Real-time data collection : The Intelis wSource can collect meter reads remotely, driving informed decision making and enabling Publiacqua to quickly identify and address unusual water patterns.

• Billing accuracy : Publiacqua can access daily billing and custom billing functions, along with precise hourly consumption data logging.

• Flow distribution & monitoring : Itron’s ultrasonic water meters enable precise monitoring of distribution flow as well as detection and quantification of backflow to help assess water quality and/or sanitary risk.
• Customer alerts & communication : Alarms are generated when anomalies are detected, such as a broken pipe, customer leak, tamper attempt or freeze risk, dispatching timely alerts and demonstrating Publiacqua’s commitment to customer care.

“The deployment of smart meters, including Itron’s Intelis wSource smart water meters, marks a pivotal step forward in Publiacqua’s efforts to modernize our water network, advance sustainability, reduce water loss and deliver safe and reliable water to the residents of Tuscany. Included, the deployment is part of a project to digitize the distribution network, funded by PNRR M2C4-14.2,” said the PM of the project Eng. Dr. Cristiano Agostini and the Dr. Laura Taiti responsible for the Smart meter streaming at Publiacqua. “With real-time leak detection, enhanced accuracy and optimized water delivery, this technology empowers us to vastly reduce the amount of water lost through our distribution system. Beyond operational benefits, this investment reflects our ongoing commitment to better managing and conserving this precious resource while deepening engagement with the 1.3 million customers we serve in the Tuscany region.”

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Taxonomy

• Smart Meters
• Smart Metering
• Smart Water