New Cloud Software Brings Fair Water Charges and More Revenue for Suppliers

Texas water supplier Ranch Hills Water Supply Corporation increased monthly recurring revenue by about 26% and cut billing time by approximately two-thirds using the Datagate cloud-based billing and monetization platform to manage usage-based billing.

Image source: Datagate

The Datagate cloud billing platform enabled Ranch Hills Water Supply Corporation (RHWSC) to switch from a flat fee to usage-based billing. Datagate connected the water reading system Kamstrup READy Manager™ with Xero accounting software used by RHWSC – a capability RHWSC could not find anywhere else.

“We needed to go to a true water usage-based billing process, which would require a “bridge” between the water meter reading software and the accounting software we use – Datagate was the answer,” says Laurie Sheranko, Treasurer/Secretary for Ranch Hills Water Supply Corporation.

For RHWSC, Datagate was the crucial piece of the new billing process that now allows the company to keep up with necessary repairs and maintenance.  The water meters are read electronically each month by Kamstrup READy Manager™. Datagate then takes that information and generates the invoices.  This alone is a time saver, but Datagate goes a step further by importing the invoices into RHWSC’s accounting software, Xero.  This provides electronic monitoring of water consumption, so customers pay for what they actually use.

“I would recommend Datagate to other water suppliers. It’s a speedy, cost effective way to link meter reading software with your accounting system – the perfect solution,” Laurie Sheranko says.

Datagate’s cloud technology is enabling a new usage economy, where consumers only pay for what they use instead of smaller users subsidizing heavy users, says Datagate CEO, Mark Loveys.

“Usage-based billing can bring lower charges for smaller users while increasing recurring revenue and lowering costs for the water company,” he says.

Datagate can quickly and easily accommodate rate structure changes as necessary. Datagate also makes it simple to create an array of pricing plans, allowing suppliers to vary charge rates based on customer contracts or profiles.

Source: Datagate

Media

Taxonomy

• Water Supply
• Water Supply
• Water Utility
• Infrastructure
• Utility Management
• Water Software
• Billing