How Drones, Big Data and Thermal Imaging Keep Water Prices Down and Quality Up

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How Drones, Big Data and Thermal Imaging Keep Water Prices Down and Quality Up

A few years ago who would have thought aerial drones, satellite and thermal imaging could be used to seek out leaks on water mains or that we could have ‘intelligent networks’ using advanced data analysis and sensor technologies to predict and prevent network issues?  

sww.jpgSouth West Water’s Head of Innovation Bob Trivett explains how technology and innovation is a key part of the company’s long-term vision. 

This emphasis on building relationships to stimulate new ideas is a critical part of our business-planning for the years ahead, particularly as we look at how best to tackle challenges such as population growth and climate change. Such challenges can only be addressed through holistic, partnership-led approaches. 

Big data is the catalyst for many of the advances we are seeing. With a greater quantity and quality of data about asset performance and customer behaviour we are able to make better decisions on how to maintain and improve the services we provide.

One example is advanced metering technologies which offer an opportunity to use real-time customer data to ensure they receive the best possible service – for example proactively notifying a household if their water usage unexpectedly spikes (potentially an internal leak) rather than this simply being identified by a larger-than-average water bill. 

When it comes to innovation, the possibilities are limitless. The one thing that is very clear is that by fostering collaboration and the sharing of ideas we can deliver a better future for the people, environment and economy of the region we are proud to serve. 

Source: DevonLive

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