Utility Analytics Software
Published on by Water Network Research, Official research team of The Water Network in Business
New Water Analytics Dashboard and Mobile Customer Portal Provide Proven Insights into Customer-Utility Relationships
WaterSmart Software, the leading customer engagement and data analytics solution provider that helps utilities and their customers save money and water, today announced the release of two new products that will further the company mission of changing the way the world uses water.
Making their debut at the WaterSmart Innovations conference in Las Vegas, both highly anticipated products were developed in close consultation with water utility customers around the country. This collaborative development approach has resulted in uniquely crafted capabilities to suit the individualized needs of water utilities.
The first product release is the new Utility Analytics Dashboard. This revolutionary customer engagement and data analytics management platform features program reporting, geospatial analysis tools, customer relationship management capabilities, and robust usage segmentation analytics modules.
The new Dashboard helps water managers quickly glean an incredible amount of information about the performance and ROI of their various engagement and efficiency programs, and enables alerts and reports regarding leaks and other status updates.
The second product release is the company's new Mobile Customer Portal, which is a responsive mobile and tablet interface that provides residential water customers transparency into their home's water use via comparisons with homes of similar size. Now residents can easily monitor their water use and identify cost saving measures at their convenience from any mobile device.
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- Technology
- IT
- Water Management