Social Media in the Utilities Sector

Social Media in the Utilities Sector

Social media can serve as a beneficial tool in recruitment, customer relations, brand reputation and can also contribute to commercial success.Against this backdrop, SMi 's third annual Social Media in the Utilities Sector conference will focus on how the use of social media in utilities has developed in the past few years. This will be enhanced with case studies from utilities detailing recent implementation and lessons learnt. The two-day conference programme contains presentations from leading senior industry figures from an array of utilities including Affinity Water, Northern Powergrid, Jamaica Public Service Company Limited, Vitens, Electricity North West and RWE Npower.