Water Industry Customer Conference

The annual Water Industry Customer Conference is a must-attend event for all individuals within the UK water industry tasked with delivering a customer-centric business strategy.

Attend to:

• Understand to what extent business plans have evolved for PR14
• Learn how your peers are balancing customer priorities, willingness to pay, technical and regulatory pressures
• Gain new perspectives on how to deliver a consistent customer experience through employee engagement
• Understand how SIM is evolving
• Discuss the role of innovation and customer service post market re-opening in 2017
• Hear first-hand case studies on how to improve your engagement and communication approaches