Water Utility Improvement consultancy

Revenue Improvement for Water Utilities:

· Customer identification Surveys;

· Institutional analysis and organizational Re-engineering;

· Tariff Studies;

· Commercial Water Loss Assessments;

·Performance Improvement Action Plans;

·Improving attention to revenue from wastewater services; and

·Leak Detection and Management.

2.     Staff Training and Capacity Building: 

· Culture Change Management;

· NRW Water Management;

· Leveraging ICT for improved Business Efficiency;

· Performance Management Systems;

·Investment Planning for Water Utilities;

·Financial analysis and Management for Water Organizations;

·Strategies for effective stakeholder engagement;

· Billing and Meter Management;

· Water vs. Public Health Campaigns to improve conservation.

3.     Baseline Surveys for Water Utilities:

· State of NRW;

· Ability and Willingness to pay for Water Services;

· State of Access to Water Services; and

· Environmental Risks Assessments.

4.     Water Supply Design, Construction and rehabilitation:

· Water Network design, construction and supervision;

·Water intake plant design, construction and supervision;

·Water treatment plant design, construction and supervision;

· Design and construction of water pans;

·Rehabilitation/renewal of water supply systems; and

· Development of boreholes and shallow wells.

5.     Pro-Poor Water and Sanitation Services

· Community Mobilization for Project Ownership and Management;

· Mapping of water and sanitation facilities in informal settlements;

· Design and implementation of Pro-Poor Service Methods;

·Pro-Poor Tariff Studies;

· Water Kiosk Construction and Management; and

·Monitoring and Evaluation of Pro-poor projects.

6.     Other Services

· Preparation of strategic Plans;

· Environmental Impact Assessments; and

· Water and Sanitation Policy Formulation and Review