Vice President, Operations (Water/Wastewater Utility)

Primary Role

To lead the operational functional areas (including water quality, field operations, production and maintenance) within the medium state and direct cost effective, high quality customer service and operational integrity. This role provides is a direct report to the respective State President.

Key Accountabilities

• Develop operations strategies and direct and manage the water quality, field operations, production and maintenance for water and wastewater operations within the state. Implement best operating practices to promote continuous improvement, innovation and excellent customer service.
• Ensure that operational integrity is maintained, including regulatory compliance in all facilities. Provide strategic and operational input to annual business plans, control budgets for responsible areas, and ensure that operational and financial targets are met or exceeded. 
• Lead, motivate and develop staff in assigned operations areas. Buildshared commitment to improving business performance, and develop both individual and team capabilities.
• Drive performance by linking business units' objectives to company goals and values. Communicate a shared vision, energize and empower staff, and champion diversity. 
• Work with the state president and engineering staff to develop the strategy and priorities for capital investment programs, and drive the effective implementation of such programs. 
• Support the business development function within the state. Assist in due diligence and operational analysis, and ensure effective integration and performance of acquisitions and contract operations. 
• Establish relationships with and serve as operational contact for political and civic leaders and other key external stakeholders.
• Support and assist the state president in maintaining and enhancing such relationships state-wide. 

Knowledge/Skills

• Extensive knowledge of the regulated water and wastewater utility business and its operations.
• Knowledge of the applicable regulations, requirements and trends impacting the water and wastewater business, both regulated and nonregulated, as it exists throughout American Water locations and areas of new business opportunities.
• Knowledge of the assessment of operating practices and the establishment of best practices.

Experience/Education

• Minimum of 10 yrs experience successfully managing operational areas in multiple locations with represented employees.
• Bachelor's degree in operational discipline, management or related discipline.
• Master's degree preferred.

Travel Requirements

Up to 50% travel throughout the state.

Information

• Location: Chattanooga, United States

Industry experience

Education: Masters

Seniority: Manager, Director, Professor

Years of experience: 10 to 20 years

Taxonomy

• Facility Management
• Project Management
• Waste water treatment plant operator