Field Service Engineer

Due to continued success and growth NCH / Chem-Aqua are looking to appoint a field based Technical Service Engineer in the South East region, who has experience within the Water Treatment industry.

The position will involve carrying out a variety of tasks at customer sites including installation and servicing of pre-treatment equipment, testing and system sampling and cleaning and disinfection work.

NCH is a global company with a family feel and fantastic employee centric culture. We have a high employee retention rate and place high importance on offering a great work life balance. On-going training and development is available.

Key Responsibilities

• Undertaking tasks at customer sites including equipment installation and service; cleaning & disinfection work; analytical testing and system sampling.
• Complete installation, commissioning and servicing of chemical dosing units (pumps, controllers, chlorine dioxide etc.) on steam and cooling and process water systems.
• Complete closed loop analysis, water tank and cooling tower cleaning and disinfection, system flushing, acid descaling. 
• Carry out bacteria sampling, temperature monitoring and other such environmental hygiene monitoring tasks.
• Accurate and timely completion and submission of any required reporting.
• Identifying business opportunities at existing and prospective customer sites and working with sales team to secure

Ideal Person

• 2 years’ + experience in clean and chlorination of water tasks and cooling towers
• Previous experience in the water treatment industry and pre-treatment systems listed above
• Good knowledge of Water Treatment Health and Safety policies and practices is essential
• Basic plumbing skills / electrical experience is desirable
• Previous customer service experience desirable
• Proficiency in using Microsoft Office Suite applications, using tablets and ‘apps’, customer relationship management software and sales order management systems.
• Must possess a current full UK driving licence
• Good verbal and written communication skills.
• Results driven and able to work under pressure whilst still achieving results and meeting deadlines
• Flexible as there may be a requirement to occasionally work away from home and at short notice weekends or hours outside of the normal working day.
• Ability to work as part of a team and using own initiative.
• Accuracy and attention to detail
• Excellent interpersonal skills with the ability to build strong relationships
• Located South East – Berkshire, Buckinghamshire, Hertfordshire, Surrey, Middlesex, Essex, Greater London 

Package & Benefits

Basic Salary:  £24-29k 

Benefits: Company Van, Pension, Life Assurance, Phone, ipad 
 

About NCH Europe

NCH Europe exists because of its customers. With the latest technology, industry expertise and quality solutions we have the tools to best understand our customer requirements.

NCH Europe is one of the largest divisions of  NCH Corporation ; a US based multinational company. With a presence in 25 countries and a network of over 2,000 sales staff.
 

We deliver best-in-class water and maintenance solutions, with a focus on hospitality, industrial and infrastructure businesses in Europe. Achieve sustainability goals and maximise efficiency with our unparalleled knowledge and technical competency.
 

At NCH Europe we believe in ‘people doing business with people.’ We have developed and continue to grow a direct sales team to build customer connections, enhance our customer understanding and drive market penetration

Information

• Location: , United Kingdom

Industry experience

Seniority: Expert, Engineer, Consultant

Years of experience: 1 to 5 years

Taxonomy

• Field Service Engineer