JOB TITLE               :           Sales Manager

STATUS                   :           Exempt

DEPARTMENT        :           Sales

REPORTS TO          :           President

JOB SUMMARY: Directs and manages Marketing, Sales, and Customer Service activities of organization by performing the following duties and responsibilities.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following:

• Develops and implements both national and international strategic sales plans to accomplish corporate goals.
• Creates new markets for products through profitable innovative marketing promotions.
• Monitors and evaluates the activities and products of the competition.
• Works with advertising agencies to promote products.
• Directs channel development activity and coordinates sales distribution by establishing sales territories, quotas, and goals.
• Responsible for meeting or exceeding forecasted sales goals.
• Represents company at trade association meetings to promote product.
• Delivers sales presentations to key clients in coordination with sales representatives.
• Meets with key clients, assisting sales representative where applicable with maintaining relationships, negotiating and closing deals.
• Interfaces routinely with Engineering staff:  Stays current with all developments of codes, rules and laws concerning product performance claims.
• Coordinates liaison between sales department and other company units.
• Responsible for maintaining accounts receivable and developing strategies for collecting past due accounts.
• Assists other departments within the organization to prepare manuals and technical publications.
• Directs and mentors inside sales and customer service team to achieve optimum customer service while increasing sales and profitability.
• Directs staffing, training, and performance evaluations to develop and control sales program.
• Develops where required and maintains and enforces all sales processes.
• Cross trains in existing sales processes and new sales processes
• Other duties and responsibilities may be assigned.
• Travel is required:  Trade shows, training meetings, sales meetings, sales calls, Domestic and International travel requiring passport are required, must be ready, willing, and able to travel at any time.

SUPERVISORY RESPONSIBILITIES:

• Supervises sales personnel, product representatives and Customer Services Personnel. Develops methods to evaluate the performance of all employees and sales representatives.

QUALIFICATIONS:        

• To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.  The requirements listed below are representative of the knowledge, skill, and/or ability required. 

EDUCATION AND/OR EXPERIENCE:

• Degree in Business Marketing or equivalent; or four to ten years related experience and/or training; or equivalent combination of education and experience.

LANGUAGE SKILLS:

• Ability to read, analyze, and interpret common scientific and technical journals.
• Ability to respond to common inquiries or complaints from customers, regulatory agencies, or members of the business community. 
• Ability to write presentations and articles for publication that conform to prescribed style and format. 
• Ability to effectively present information to top management, public groups, and/or boards of directors.

MATHEMATICAL SKILLS:

• Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations.
• Metric conversions

COMPUTER SKILLS:

• Ability to work effectively with Microsoft Outlook, Excel, Word, PowerPoint, Salesforce and ERP systems.

REASONING ABILITY:

• Ability to define problems, collect data, establish facts, and draw valid conclusions.
• Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables.

JOB PERFORMANCE STANDARDS:

1. Creates and implements plans to attain sales goals.
2. Attains targeted sales and product mix goals.
3. Develops new product markets for products.
4. Evaluates and coordinates new markets and development plans to introduce products for market entry.
5. Maintains, develops, and strengthens all distribution channels.
6. Ensures subordinates perform to identified standards.
7. Adherence to attendance policy.
8. Exhibits flexibility/willingness to learn new technologies/techniques, and new processes.
9. Exhibits ability to apply new processes.
10. Communicates exceptionally well.
11. Follows up to completion of all projects.

Information

• Location: Riviera Beach, United States

Industry experience

Education: Masters

Seniority: Manager, Director, Professor

Years of experience: 5 to 10 years

Attached link

Taxonomy

• Sales & Marketing
• Sales & Marketing