Technical Advisor
Published by Water Network Research, Official research team of The Water Network for OTT Hydromet
In a world increasingly focused on how humans can responsibly live within our environment, OTT is on the frontlines, creating the critical water and weather solutions that ensure a safer future for us all. By partnering with our customers around the world, we help detect floods, make solar power more efficient, protect the environment, and ultimately save lives.
Our collaborative, diverse team is made up of engineers and scientists, marketers and researchers; people who’ve been in the industry for decades or have just arrived with fresh ideas. We’re driven by a love of problem-solving and inventive thinking, and by the unique impact our customers make on people’s everyday lives. Bringing our global team together within our renowned brands affords us unsurpassed strength and expertise in meteorology and hydrology—and gives you the chance to build a meaningful career.
OTT HydroMet is proud to be one of Danaher's Water Quality companies. Motivated by the highest possible stakes of climate change and global health, we’re working together within a rapidly digitizing industry to find innovative technologies that guarantee the safety of our water and our environment.
Join our team and support instrument repair and customer training! On the instrument repair side, provide efficient and effective troubleshooting support for our products. Resolve and demonstrate ownership of customer critical issues. We will rely on this individual to coordinate pre and post-training preparation, administration, and instruction. This Technical Advisor II will be expected to work onsite 4 days/ week in the Loveland, CO, office.
Accelerate your career and develop capabilities in an atmosphere crafted for growth and learning at every step!
Responsibilities
Develop and assess technical documents and knowledge base information
Document customer feedback and relay pertinent product information from customers to the company to improve products and services
Use ISO work instructions to provide repair, calibration, certification and preventative maintenance services
Determine amount to bill customer within a framework of charges
Manage daily SQDIP functions
Design and complete off-site training programs and customized technical support activities
Develop and maintain curricula, training modules, visual aids, and support materials for customers (on or offsite)
Are you qualified?
Bachelor's degree in Chemistry, Biology, Engineering, Environmental Science ideal
2-4 years' experience in lieu of degree demonstrating proficiency in customer support, technical support, or field service welcome
Problem solving and analytical skills required
The hourly rate for this role is $25-30/hr. This is the range that we in good faith believe is the range of possible compensation for this role at the time of this posting. We may ultimately pay more or less than the posted range and this range is only applicable for jobs to be performed in Colorado.
When you join us, you’ll also be joining Danaher’s global organization, where 69,000 people wake up every day determined to help our customers win. As an associate, you’ll try new things, work hard, and advance your skills with guidance from dedicated leaders, all with the support of powerful Danaher Business System tools and the stability of a tested organization.
Danaher Corporation and all Danaher Companies are committed to equal opportunity regardless of race, color, national origin, religion, sex, age, marital status, disability, veteran status, sexual orientation, gender identity, or other characteristics protected by law. We value diversity and the existence of similarities and differences, both visible and not, found in our workforce, workplace and throughout the markets we serve. Our associates, customers and shareholders contribute unique and different perspectives as a result of these diverse attributes.
The EEO posters are available here .
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment. Please contact us at applyassistance@danaher.com to request accommodation.
If you’ve ever wondered what’s within you, there’s no better time to find out.
Information
- Location: Loveland, United States
Industry experience
Education: Bachelor
Seniority: Expert, Engineer, Consultant
Years of experience: 1 to 5 years
Taxonomy
- Instrumentation
- Online Instrumentation
- Process Instrumentation