Operations Manager

Join Xylem in the global mission to #LetsSolveWater! As a leading water technology company with 23,000 employees operating in over 150 countries, Xylem is at the forefront of addressing the world's most critical water challenges. We invite passionate individuals to join our team, dedicated to exceeding customer expectations through innovative and sustainable solutions.

Position Summary We at Xylem are so excited to share our opportunity for an Operations Manager for the Northern, California region. We are seeking dynamic and experienced candidates to impact the business and manage processes. The ideal candidate will have proven experience seeing the big picture along with staying focused on the details along the way.

• This position has full area ownership for business operations and performance of assigned customer base.
• Maintaining ever increasing customer base as well as operations contribution performance, full P&L ownership, and customer satisfaction.
• Consistently achieving financial targets and safety objectives in a fast-paced high transaction and customer focused environment.

Core Responsibilities and Tasks:

• Ensure efficient service execution of all new and existing business to deliver world class performance
• Able to quickly respond and resolve customer issues with a win-win mindset.
• Drive best in class EH&S culture and processes, including stewardship of the Evoqua Safety Process.
• Deploy, execute, and focus the vision, mission and strategy for the business.
• Enable entrepreneurial and innovative thought leadership.
• Empower employees to explore operational efficiencies and expanded service offerings.
• Collaborating with business partners to manage day-to-day challenges and issues associated with operating the business, providing meaningful solutions to our customer and internal stakeholders.
• Develop and maintain strong partnerships with our top 20 customers within the region.
• Maintaining comprehensive knowledge of the competitors strengths, weaknesses, and competitive advantages.
• Communicates with all levels of the organization.
• Understands that effective communication is vital to successfully conducting business inside and outside of the Company.
• Ensures communication flows freely up, down, and across reporting lines.
• Practice positive leadership and coaching within your organization and networking internally to drive positive changes and outcomes with peers.
• Continually assesses and attracts best talent. Seeks to develop and train best in class talent through performance management and a balance of internal development / promotion and external hiring.
• Continuous improvement of operations efficiencies at all levels of the business, drive the organization for ongoing productivity, customer satisfactions, and profitability improvement.
• Able to think strategically and execute tactically.
• Has full P&L, inventory, AR, and capital expenditures ownership.

Position Requirements:

• Bachelor's degree with an emphasis on Business Administration, Finance, Engineering, Management or a related field strongly recommended.
• Advanced degree or equivalent combination of education and experience.8+ years experience in management and successful demonstration of key responsibilities and knowledge.
• Proven leadership and collaboration skills with the ability to effectively supervise, coach, and influence employees.
• Ability to manage dispersed workforce.
• Additional Details Highly proficient in MS Office suite of products (Excel, Outlook, Word, PowerPoint).Familiarity with SAP and MS Dynamics is a plus. Compensation range: $150k-$200k annually.

Salary range:

$91,500.00 - $164,500.00

Join the global Xylem team to be a part of innovative technology solutions transforming water usage, conservation, and re-use. Our products impact public utilities, industrial sectors, residential areas, and commercial buildings, with a commitment to providing smart metering, network technologies, and advanced analytics for water, electric, and gas utilities. Partner with us in creating a world where water challenges are met with ingenuity and dedication; where we recognize the power of diversity, equity and inclusion in driving innovation and allowing us to compete more effectively around the world.

At Xylem, you'll not only contribute to solving water issues but also have the chance to make a difference through our paid Volunteer Program, Xylem Watermark. We embrace diversity and prioritize our employees' well-being through our DE&I initiatives and Employee Resource Groups (ERG). Proud to be an Equal Employment Opportunity (including disability and veterans) and Affirmative Action workplace, Xylem fosters an inclusive environment free from discrimination or harassment. 

Please note that the information in this job description outlines the general nature of the position and is not an exhaustive list of duties. Xylem is dedicated to providing reasonable accommodations to enable all employees to perform their essential job functions. We reserve the right to modify this job description and assign additional duties as needed. Embrace the opportunity to be part of Xylem's transformative journey in shaping the future of water technology! #XylemCareers #GlobalImpact #WaterInnovation 

Information

• Location: Milpitas, United States

Industry experience

Education: Bachelor

Seniority: Manager, Director, Professor

Years of experience: 10 to 20 years

Taxonomy

• Operations Management
• Operations Auditor
• Wastewater operation and management
• Waste water treatment plant operator